Resources & Documents for your Student Health Insurance Protection Plan

TSS MEMBER PORTAL

One of the most important services you have is the TSS Member Portal, your secure online portal where you can view your plan coverage, download your ID Card, view your claims information, view any messages sent to you, and find many other helpful resources.
If your school requires you to provide a pdf of the ID card then you will need to set up an account in the TSS Member Portal to obtain a copy of the card. You can set up your account approximately 72 hours after your enrollment is complete.

Please note ID cards for a policy are available when the member enrollment is completed.  You will receive an email from TSS with the link to set up your account and the ID number you will need for account setup.  If you have not created an account, learn more here.

LOG INTO MY ACCOUNT
CREATE MY ACCOUNT

For Member Login, click on the Login into my account button below & look for the Member Login

Setting up your TSS Member Portal Account

DOWNLOAD THE USER GUIDE

Find out how to download and use the TSS Mobile App

DOWNLOAD THE APP

HEALTHCARE PROVIDER SEARCH

Look for a specific provider by name and/or request a list of providers within a certain mile radius from your school.

BEHAVIORAL HEALTH PROVIDER SEARCH

Search by name or by mile radius from your school within the provider network for a psychologist/psychiatrist

RX ACCOUNT SET UP AND PROVIDER SEARCH

The pharmacy network for you plan is CVS caremark.  You can use the link to locate pharmacies and set up an account.

CLAIMS SUBMISSIONS

Claims should be submitted within 90 days of the date of service for timely processing.  However, you have up until 365 days to submit claims.

Claims Submission for Member Reimbursement:

  1. TSS Member Portal – submit claims through this portal  (www.totalscholasticsolutions.com for log in)
  2. Email: claimsassist@tssassist.com
  3. Hard Copy Submission – Student may mail to:

TSS Administrative Services

PO Box 211008

Egan, MN 55121 USA

Claim Form Required for Member Reimbursement

DOWNLOAD PROVIDER CLAIMS FORM

PERSONAL REPRESENTATIVE APPOINTMENT

To authorize another individual to act on your behalf for health insurance matters with HealthSmart, simply log into myHealth and complete the Personal Representative Appointment Form (PRA Form) in the Forms section. Alternatively, you may download here the PRA Form.

DOWNLOAD PRA FORM